Shipping policy

Shipping Policy

Thank you for choosing Badger Fix. We strive to provide a reliable, efficient, and transparent shipping experience across Australia so you can keep your jobsite or workshop stocked without delay. Please review our shipping policy details below.

1. Shipping Fees

We proudly offer Free Standard Insured Shipping on all eligible impact driver bit sets, 316 stainless steel fastener boxes, ratcheting wrenches, and mechanical hardware orders delivered across Australia. There are no hidden handling fees or unexpected surcharges added at checkout.

2. Order Processing Time

  • Each driver bit organizer, fastener tub, and wrench roll undergoes CNC tip profile audits, magnetic retention checks, anti-corrosion coating inspections, and impact-resistant packaging prior to dispatch.
  • Processing Time: 1 - 3 business days (Monday to Friday, excluding Queensland public holidays).
  • Orders placed over weekends or observed national holidays will begin processing on the following business day.

3. Estimated Delivery Time

  • Transit Time: 7 - 14 business days across Australian metropolitan and regional delivery zones via standard carrier networks.
  • Please note that transit times are carrier estimates and may vary slightly depending on your state destination, remote regional postal routes, seasonal freight volume peaks, and courier parcel handling for dense steel hardware parcels.

4. Heavy-Duty Protective Packaging & Order Tracking

To safeguard precision-milled bit tips and heavy bulk screw tubs from transit splitting or moisture exposure, all Badger Fix orders are packed in shock-absorbing impact cases and reinforced double-wall corrugated cartons with moisture-barrier wraps. Once your package has been dispatched, a shipment confirmation email containing a carrier tracking number will be sent to the email address provided at checkout. You can use this tracking number to monitor your shipment online.

5. Delays and Exceptions

While we make every effort to ensure timely delivery, unexpected external delays may occasionally occur due to extreme weather disruptions, regional transport hub backlogs, or rail/road freight interruptions. Badger Fix is not liable for external carrier delays, but our support team will actively assist you in tracking your parcel to resolve any delivery issues.